Data Protection

Our commitment

AgricTrail Trade Ltd (RC 9059061) is committed to handling personal data responsibly and in accordance with the Nigeria Data Protection Act 2023 and applicable guidance issued by the Nigeria Data Protection Commission. We are registering with the Commission as a data controller of major importance, and our Data Protection Officer is Obalolu Okeowo.

Our Privacy Policy explains in more detail what information the public website collects, why we use it, the providers that help us operate the website, retention periods and your rights.

Our commitments include:

• collecting only the information each form or service needs, and explaining why;
• limiting access to personal data to authorised AgricTrail staff;
• keeping names, emails, phone numbers and messages out of our technical logs;
• using appropriate technical and organisational safeguards;
• keeping information only as long as our Privacy Policy states, then deleting it or making it anonymous;
• never selling personal data;
• using external service providers only for defined website functions; and
• providing a way for individuals to exercise their data protection rights.

We never ask you to submit passwords, authentication codes or identity numbers through the website or chat assistant.

Making a data protection request

To request access to, correction of, deletion of or information about your personal data, or to withdraw consent for a consent-based activity such as the Agriculture Pulse, email:

support@agrictrail.africa

Please identify the relevant form or interaction and provide sufficient information for us to locate your records. We may ask you to verify your identity before acting on your request.

We aim to respond within 30 days after receiving the information reasonably necessary to handle your request. Applicable statutory periods, exceptions and extensions will be observed where relevant.

Personal data breaches

We maintain procedures for identifying, assessing, containing and responding to personal data breaches.

Where section 40 of the Nigeria Data Protection Act 2023 applies, we will notify the Nigeria Data Protection Commission within the statutory period, including within 72 hours of becoming aware of a breach where the statutory threshold is met.

Where a breach is likely to pose a high risk to the rights and freedoms of affected individuals, we will notify them as required by law. We will record relevant breaches, assess their effects, take steps to limit harm and implement appropriate remedial measures.

Please report suspected privacy incidents to support@agrictrail.africa or to our Data Protection Officer at obalolu@agrictrail.africa, who decides on notification with the founder.

Complaints

If you are dissatisfied with how we have handled your personal data, you may contact us using the details above. You may also lodge a complaint with the Nigeria Data Protection Commission through its official website: https://ndpc.gov.ng/

Contact details

AgricTrail Trade Ltd

House 5, Road 2, Peace Estate, Odoiragunshin, Epe, Lagos, Nigeria

Email: support@agrictrail.africa

Data Protection Officer: Obalolu Okeowo, obalolu@agrictrail.africa